Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.4
Location
9.0
Service
8.6
Dining
8.0
Guest reviews
8.4/10
based on 5 reviews
3.5/5
based on 343 reviews
8.1
8.1/10 based on 1662 reviews
#65 of 135 hotels in Salzburg based on Tripadvisor
John
United Kingdom,
May
2024
8.8/10
My stay at the hotel was overall great! The rooms had a beautiful terrace and were clean, equipped with toiletries, a hairdryer, TV, and free Wi-Fi. However, the room was a bit cramped and located close to a bright hotel sign that affected my sleep. The service was fantastic, with the staff being nice, welcoming, and helpful. The location was ideal, within walking distance of the historical quarter and the main train station. The dining experience was wonderful, although the breakfast room felt a bit cramped. The facilities were well-maintained and enjoyable.
Rooms
8.0
I enjoyed the beautiful terrace and the clean rooms with essential amenities.
Service
9.0
The staff at the hotel was very nice, welcoming, and helpful throughout my stay.
Location
10.0
The location was perfect for me, just a short walk from the main train station and the historical quarter.
Dining
8.0
The dining experience was wonderful, although the breakfast room felt a bit cramped.
Facilities
9.0
The facilities provided were well-maintained and added to my overall pleasant experience.
George
United Kingdom,
February
2024
8.2/10
The hotel has a charming European feel and is within easy walking distance of key tourist sites. The rooms are clean and warm, resembling ship cabins, with the bonus of additional complimentary coffee. The staff was incredibly accommodating despite a large group of high school students, and the dining experience, although generally good, had some minor flaws. The location is ideal for exploring both the Old Town and New Town areas, with a short walk to the train station.
Rooms
8.0
The rooms were clean and warm, reminiscent of ship cabins, with the added perk of extra complimentary coffee.
Service
9.0
The staff was very helpful and hospitable, even under challenging circumstances with a group of high school students. They went above and beyond to assist us.
Location
9.0
The hotel's charm and European vibe make it a great base for exploring the nearby attractions, with easy access to both the Old Town and New Town sites within walking distance.
Dining
7.0
The dining experience was of a high standard overall, with a good variety of choices to suit different tastes. However, there were some minor issues like soft-boiled eggs being cold and fruit salad containing many seeds.
Facilities
8.0
The hotel offers a range of convenient facilities to enhance your stay, ensuring you have everything you need at your fingertips.
Nicola
United Kingdom,
February
2024
8.8/10
I loved my stay at the hotel! The rooms were very nice and big, clean, comfortable, and had a nice romantic balcony, perfect for our purposes. The staff were super friendly and accommodating, making us feel right at home. The location was convenient, just a short walk from the train station and close to key attractions. The dining experience was great with a wide variety of choices. Can't wait to go back!
Rooms
9.0
The rooms were very nice, big, clean, comfortable, and had a nice romantic balcony.
Service
9.0
The staff were so friendly and helpful, going above and beyond to assist us.
Location
8.0
The location was great, within walking distance of the train station and city center.
Dining
9.0
The dining experience was wonderful with a perfect variety of choices.
Facilities
9.0
The facilities were top-notch, offering everything we needed for a comfortable stay.
Nick
United States,
January
2024
8.8/10
I had a wonderful stay at the hotel. The rooms were very comfortable, and the breakfast was fabulous. The staff were friendly and accommodating, and the location was excellent. However, the beds were a bit too small for my liking.
Rooms
9.0
The rooms were very comfortable and breakfast fabulous.
Service
9.0
The staff were very friendly and accommodating with all our queries.
Location
9.0
The location was very good, within easy walking distance of the New Town and Old Town sites.
Dining
8.0
The dining was very good with a great deal of choice to cater for all tastes.
Facilities
9.0
The hotel had a comfortable and fabulous breakfast.
Barry
United States,
July
2023
8.0/10
I had a pleasant stay at this hotel. The rooms were spacious and clean, though not as large as expected. The service was friendly and efficient, despite a slight issue with extra charges. The location was excellent, close to main attractions without being noisy. The dining experience was abundant and well-presented. Overall, a good value for the money.
Rooms
8.0
The rooms were at the top of the stairs, clean, and spacious.
Service
7.0
The service was polite, friendly, and very efficient, although there was a minor inconvenience with extra charges.
Location
9.0
The location was really nice, very close to the main train station and within walking distance to the city center.
Dining
8.0
The dining experience was abundant and of good quality, with a minor issue in one dish.
Facilities
8.0
The hotel offered various facilities to cater to different needs.
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